Shipping policy
NOTE: The Unsleeping City Auction running from November 7th through November 18th will be US only.
At this time, we can only ship items to addresses within the United States. We know this is a huge barrier to our fans abroad, so we're working hard to make our next auction international. Thank you for your patience as we figure this out!
All items will be shipped via UPS with tracking and a signature required upon delivery. If you'd like for your delivery not to require a signature, please reach out to auction@chmedia.com within 24 hours after submitting your payment upon winning an auction item.
If your mini is lost in transit and unable to be successfully delivered, you will be refunded the full amount of your payment.
If your mini arrives broken, please contact us at auction@chmedia.com within 7 days of receiving it.
At this time, we can only ship items to addresses within the United States. We know this is a huge barrier to our fans abroad, so we're working hard to make our next auction international. Thank you for your patience as we figure this out!
All items will be shipped via UPS with tracking and a signature required upon delivery. If you'd like for your delivery not to require a signature, please reach out to auction@chmedia.com within 24 hours after submitting your payment upon winning an auction item.
If your mini is lost in transit and unable to be successfully delivered, you will be refunded the full amount of your payment.
If your mini arrives broken, please contact us at auction@chmedia.com within 7 days of receiving it.