FAQs
When does the auction begin?
The auction will begin at 12pm Pacific on November 7th, 2022, with the first wave of minis, consisting of 30 items up for bidding. This wave will begin to close at 12pm Pacific on Friday, November 11th, 2022.
The following (and final) wave will launch at 12pm Pacific on the following week’s Monday and begin to close at 12pm Pacific on the following Friday. The last round of bidding will end on Friday, November 18th, 2022.
To avoid heavy load issues for the site, auction items per wave will go up in groups of six at the top of the hour for five hours on launch days, and similarly close in groups of six at the top of the hour on auction close days.
Are there any restrictions on who can bid?
Yes - only individuals who have paid a $5 “entrance fee” will be allowed to bid on items in the auction. The entirety of this fee will go to NY Cares, the non-profit beneficiary we’ve partnered with on this auction. This fee is non-refundable, so please carefully consider before joininig the auction.
Additionally, we will only be able to ship items within the United States, so please keep this in mind before submitting a bid.
How long does each round of bidding last?
Each round of bidding will last approximately 4 days - from 12pm Pacific Monday to 12pm Pacific the following Friday.
Where will the auction be happening?
The Dropout Auction site - https://auction.dropout.tv
I have an account on the Dropout Store - will that be the same account for the Dropout Auction site?
No, this is a separate site from the main Dropout Store, and will require you to create a new account prior to bidding on any items.
I created an account on the Dropout Auction site for a previous auction - will that account still be usable?
Yes.
I want a mini but I’m probably not going to be able to afford anything at auction prices! What are my options?
For each week of the auction, we’ll randomly select 4 current Dropout.tv subscribers who are also signed up to receive newsletter and merch updates via email and send them a FREE mini held from the auction. We’ll notify the winners via email to confirm shipping address. For a list of the giveaway minis, click here.
What happens if I have trouble getting my bid in at the last second?
Depending on the traffic, there may be difficulty in getting last minute bids in. You may submit a bid but the load time of the website fails to process it in time. When the bidding closes, everything is final. Therefore, we recommend that you get any final bids with ample time to spare.
To help alleviate against potential issues around bid sniping / last minute loading issues, we are implementing a feature called ‘popcorn bidding’ - when a bid comes in on an auction item with two minutes or less to go until bidding closes, the time for the auction will be extended by two minutes. This will continue until there are no more bids made in the final two minute duration of an auction.
NOTE: users need to refresh the page to see the new extended time in popcorn bidding. An auction may appear closed / completed to you, when in fact someone else placed a bid, which extended the time of the auction. Be sure to refresh the page when watching an auction countdown into its final moments.
I submitted a bid and the site didn’t recognize it! What do I do now?
If you attempted to submit a bid prior to close but the site did not process it in time, nothing can be done.
What options are there for bidding?
You can either bid manually, or set an 'automated' or ‘proxy bid’ where you establish a maximum bid amount you would be willing to pay by selecting ‘Place automatic bid.’ This way, if anyone bids above the current bid but below your maximum proxy bid, you will automatically have a new bid placed, until bidding exceeds your maximum bid amount.
Will I be notified if someone outbids me?
You will be notified if someone outbids you after you’ve placed a manual bid. You will not be notified about new bids when you have proxy bidding turned on, until bidding reaches a point where your proxy bid has been outbid or you’ve won the auction.
Are all of the minis the same ones used in the show?
Yes, all minis up for auction were created for Dimension 20: The Unsleeping City, and all were used during production and are visible in episodes.
What condition will the minis be in?
Each mini will be in good condition. Many of the minis up for auction have been touched up / repainted / repaired due to breakage occurring during production or while in storage. A few have been slightly adjusted to fit in the holding cases (e.g. the position of Titania’s wings have been adjusted). However, these will not be pristine / perfect minis - there may be smudges and imperfections. These are working props - luckily, while they are delicate and easily broken, they can be easily repaired and retouched.
Why are there two sets of PCs?
The Unsleeping City was the 2nd Dimension 20 campaign produced, even though it was the third to air (after Fantasy High and Escape From the Bloodkeep). After Fantasy High, Rick and team were aware of how often PC minis were breaking during pick-up cinematic shots and during battle episode filming, so created two sets of PCs for The Unsleeping City to ensure no one mini was being used too often and so that there would always be a backup option. The PC minis were used interchangeably depending on the episode, so both sets were indeed used onscreen.
Why aren’t any battlesets up for auction?
The shipping of battlesets would be extremely complicated and expensive. We may auction battlesets in the future, but did not want to attempt that in our first auction of this kind.
What will I receive if my bid is the winning one for a particular mini?
You will receive:
- The mini
- A special holding case for the mini
- A certificate of authenticity signed by Rick Perry and Brennan Lee Mulligan
Will there be any differences between the packaging from the previous auction?
We’ve redesigned the holding case base to a lighter shade of gray, but otherwise will be the same.
Will I be notified when my winning bid is accepted?
You will receive an email at the close of an auction wave if you had the winning bid, offering you instructions on how to complete the transaction. We will be confirming the validity of all bids, and any attempts at fraudulent bids will result in potential legal repercussions.
What do I need to do once my winning bid is accepted?
You will be immediately emailed instructions upon the end of bidding for paying the winning bid amount within 5 days.
After I’ve paid for a winning bid, when can I expect to receive my item?
We will be mailing out all minis the week of November 28th. All packages will be mailed as standard shipping, there will be no rush option.
What are my options for shipping?
We can only ship items to addresses within the United States. Each item will ship via UPS with tracking and a signature upon delivery. If you'd like to allow delivery without a signature, please reach out to auction@chmedia.com within 24 hours of submitting your payment.
What happens if my mini is lost in transit?
If your mini is lost in transit and unable to be successfully delivered, you will be refunded the full amount of your payment.
What happens if my mini is broken in transit?
If your mini arrives broken, please contact us at auction@chmedia.com within 7 days of receiving it.
What if I break my mini after receiving it?
These minis are very delicate, and we advise you to be exceptionally careful with them. Unfortunately, if you break the mini, you will be responsible for its repairs.
Am I allowed to bid on multiple items per round?
Yes, but keep in mind that you may win multiple bids, and therefore should be prepared to pay for any winning bids. Anyone who has a winning bid but fails to submit payment within 5 days will no longer be eligible to participate in any Dropout Auctions.
Will minis from other seasons of Dimension 20 ever be up for auction?
We are aiming to have at least two auctions of Dimension 20 minis per year, although what seasons or minis each will cover has not been decided yet.
What will the money generated from this auction be used for?
25% of all profits generated from auction sales (and 100% of all entrance fees) will be donated to NY Cares, the remaining 75% will go towards funding art and minis for future seasons of Dimension 20.
Are there any rewards for paying the most money during the auction?
No, except for the reward of having a unique Dimension 20 mini and knowing your payment is going to make the show better and help out the most vulnerable people of NYC.
Why isn’t [my favorite mini] available for auction?
Either because they were too large for the holding cases, or because they were claimed by someone following the end of production. Sorry, but Pizza Rat has been claimed for a while now.
What if I have a question not answered by this FAQ?
Please reach out to auction@chmedia.com.